Shipping Policy
At Lomax Car Rental Service, we aim to make your car rental experience as convenient as possible. Please review our fulfillment policy below for a clear understanding of how our services work:
Reservation Confirmation:
Once you make a reservation through our website or by contacting our team, you will receive a confirmation email with all the details of your rental.
Pick-Up and Drop-Off:
Our car rental services involve picking up and returning the vehicle at a designated rental location. We do not ship physical products. Please arrive at the specified location at the scheduled time to collect your rental vehicle.
Identification and Documentation:
To fulfill your reservation, you will need to present a valid driver's license, payment method, and any additional documentation required by our company. Please ensure you have these documents with you at the time of pick-up.
Vehicle Inspection:
Before accepting the vehicle, our staff will conduct an inspection to record the condition of the rental car. We will provide you with a copy of this inspection report.
Fuel and Return Condition:
You are responsible for returning the vehicle in the same condition, with the same fuel level, as it was when you picked it up. Any variations may result in additional charges.
Late Returns:
Please adhere to the agreed-upon return time. Late returns may result in additional charges. Contact us if you need to extend your rental period.
Contact Us:
For any questions or concerns regarding our fulfillment process, please don't hesitate to contact our customer support team at info@lomaxrentalservice.com. We're here to assist you with a smooth rental experience.