Refund Policy
At Lomax Car Rental Service, we value your satisfaction. If you need to cancel or modify your car rental reservation, please review our refund policy below:
Cancellations Made 48 Hours in Advance:
If you cancel your reservation at least 48 hours before the scheduled rental start time, you will receive a full refund.
Cancellations Made Less than 48 Hours in Advance:
Cancellations made less than 48 hours before the scheduled rental start time may be subject to a cancellation fee, which will be deducted from the refund amount.
No-Show Policy:
If you fail to pick up the rental vehicle at the scheduled time and do not inform us in advance, you may not be eligible for a refund.
Modifications:
If you need to modify your reservation, please contact us at least 48 hours in advance, and we will do our best to accommodate your request.
Refund Processing:
Refunds will be processed to the original payment method, and it may take a few business days for the funds to reflect in your account.
For any cancellations, modifications, or refund requests, please contact our customer support team at info@lomaxrentalservice.com. We're here to assist you with any concerns or inquiries.